Privacy Policy
Privacy Policy
Effective Date: June 8, 2026
At Custom Lakeside Lighting, we are committed to protecting your privacy and ensuring a secure experience when you visit our website or use our services. This Privacy Policy outlines how we collect, use, maintain, and protect your personal information.
1. Information We Collect
We collect information to provide better services to all our clients. This includes:
Personal Information You Provide Voluntarily: When you request a quote, contact us, or schedule a service, we may collect:
Your name
Phone number
Email address
Physical address (service location)
Project-related details (e.g., home photos, layout details, or scheduling preferences)
Information Collected Automatically: When you browse our website, we may automatically collect standard log data, including:
IP address and browser type
Device type and operating system
Pages visited, time spent on the site, and referring URLs
We may use cookies and similar tracking tools to enhance your website experience and analyze traffic. You can adjust your browser settings to refuse cookies, though some features of the site may not function properly as a result.
2. How We Use Your Information
We use the information we collect strictly to operate our business and serve you. This includes using your data to:
Prepare, deliver, and adjust service proposals and quotes.
Schedule, confirm, and execute your lighting installations.
Respond directly to your questions, inquiries, or support requests.
Send occasional promotional offers or updates about seasonal availability (which you can opt out of at any time).
Improve our website performance, design, and user experience.
Our Commitment: We do not sell, rent, lease, or share your personal information with third parties for their marketing purposes.
3. Text Message and Email Communication
By providing your phone number and email address and opting in, you consent to receive communications from Custom Lakeside Lighting.
Service Updates: This includes automated or manual messages regarding appointment confirmations, project proposals, schedule reminders, and weather-related delays.
Marketing Messages: You may occasionally receive announcements regarding seasonal booking deadlines or exclusive promotions.
Opt-Out: You can stop receiving text messages at any time by replying “STOP”. You can unsubscribe from marketing emails by clicking the “unsubscribe” link at the bottom of any email.
Standard message and data rates may apply. Message frequency varies based on your project status.
4. Data Security
We take data security seriously and employ reasonable physical, electronic, and administrative safeguards to protect your personal data from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Third-Party Links
Our website may contain links to external sites (such as social media profiles or third-party payment processors). We are not responsible for the privacy practices or content of those external websites. We encourage you to review the privacy policies of any site you visit.
6. Children’s Privacy
Our services and website are intended strictly for adults and property owners over the age of 18. We do not knowingly collect personal information from children. If we discover we have inadvertently collected data from a minor, we will delete it immediately.
7. Updates to This Policy
We reserve the right to modify this Privacy Policy at any time to reflect updates to our services or changes in legal requirements. Any adjustments will be posted directly to this page with an updated effective date.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please reach out to us directly:
Business Name: Custom Lakeside Lighting
Service Area: Mercer and surrounding areas of Western PA
Email: customlakesidelighting@gmail.com
